Shipping policy

  • We use Royal Mail to Ship all Items to the UK & Internationally

  • Our standard delivery on all orders is Royal Mail 1st Class.

  • We track all international orders over £5
  • First class process & shipping - 4 - 6 business days

  • UK Shipping - If you have not received your order within 7 business/working days please contact us

  • International shipping - If you have not received your order within 25 business/working days please contact us

  • NOTE: Delivery times are guidelines only and that we are not responsible for delays or charges due to the customs in your country. 

  • Please allow up to 48 hours for us to respond to your query.

  • Claims for loss must be made within 80 calendar days of the date of posting, or no claim will be entertained. Eco Glitter Fun has no legal liability for any loss, if at the time of the claim, 80 days has expired from the date of posting. Eco Glitter Fun advises customers to claim as soon as possible after an event has occurred to enable enquiries to be made promptly.

    • Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

     
    Incorrect customer information

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    We are not responsible for any orders which have gone missing or been damaged due to the customer adding the incorrect address details on at check out. If you did not contact us to amend prior to shipping, this is also something we are not responsible for. You will have to wait until the package has been returned to us before we can re-send.